Privacy Policy

This website is operated by One Stop Roofing Co, a family-run roofing company covering North Yorkshire & East Riding. In this policy, "we", "us" and "our" refer to One Stop Roofing Co. If you have any questions about how we use your information, contact us on 07348 278595 or at onestoproofingco@icloud.com.

We only collect information you give us directly when you request a quote or contact us, which typically includes:

• Your name, phone number and email address.
• Your postcode or town so we can confirm it's within our service area.
• Details of the roofing work you'd like us to quote for.
• Any photos or documents you choose to send us.

We do not sell your data, share it with marketing companies, or use it for advertising.

Your information is used only to:

• Respond to your enquiry and arrange a survey.
• Prepare and send you a written quote.
• Carry out the work, if you accept the quote, and communicate with you about it.
• Meet our legal and accounting obligations (for example, keeping invoicing records).

Enquiry details are kept for as long as reasonably needed to respond to and follow up on your request. Records relating to work we've carried out (quotes, invoices, guarantees) are kept for the length of the guarantee and for any period required by law, typically at least six years for accounting purposes.

We only share your information with third parties where necessary to run our business, for example, our email and quote-management providers, our accountants, or a supplier we need to order specific materials from for your job. These parties are only permitted to use your information for the purpose we've engaged them for.

Under UK data-protection law you have the right to:

• Ask what personal information we hold about you.
• Ask us to correct information that's wrong.
• Ask us to delete your information, where we're not legally required to keep it.
• Object to us using your information for a particular purpose.

To exercise any of these rights, contact us at onestoproofingco@icloud.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

This website uses only essential cookies needed for the site to function. We do not use tracking, analytics or advertising cookies without your consent.

We may update this policy from time to time. The "Last updated" date at the top of this page will always show when it was last changed.